Guard your codes
Your password and one-time codes work like your house keys. Nobody at Dmore needs them, so anyone asking for them is not Dmore.
Keep what's yours, yours.
The habits that protect your account, the tricks scammers lean on, and exactly what to do the moment something feels wrong.
Something feels wrong? Act nowDmore will never
Ask for your password or a one-time code
Call you to move money to a “safe account”
Charge a fee to release money or a prize
Four habits. Most scams stop here.
You do not need to be a security expert. These four habits block the vast majority of tricks aimed at your account.
Check before you approve
Look at the name, the amount, and what you are paying for. Ten seconds of checking beats weeks of chasing a payment you did not mean to send.
Keep the app official
Download Dmore only from the App Store or Google Play, and install updates when they arrive. Updates carry the latest protections.
Slow down under pressure
Urgency is the scammer's favourite tool. Anyone rushing you to pay, “verify,” or keep a secret has already told you what they are.
Know the script before they run it.
Scams change costumes, not scripts. If you recognise the pattern, the costume stops mattering.
The fake rescue
A caller claims your account is in danger and offers to help you move your money. Hang up. Your money is not in danger, but it will be if you follow instructions.
The overpayment
A stranger “accidentally” sends you money and asks for a refund to a different account. Do not send anything back yourself. Report it and let support handle it.
The impostor
A message that looks like Dmore, with a link that is not. Real Dmore messages never ask you to sign in through a link to fix a problem. Go to the app directly instead.
Something feels wrong? Move fast.
Speed matters more than certainty. If anything about your account or a payment feels off, do these three things now and ask questions after.
01
Change your password from a device you trust, right away.
02
Open your wallet and use the in-app support route to flag the account or transaction.
03
Email more@dmore.io with what happened, when it happened, and any names or numbers involved.